Privacy Policy
Effective Date: [Insert Date]

Who We Are
Our website address is: https://santafeautotec.com.
Santa Fe Autotec (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information transparently and securely.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number
  • Appointment Details: Vehicle information, service requests, scheduling details
  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, time spent on the site, referring URLs
  • Communication Data: Messages submitted through contact or appointment forms

How We Use Your Information

We use your information to:

  • Schedule and manage service appointments
  • Communicate with you about your vehicle or requested services
  • Provide customer support
  • Improve our website and services
  • Send service reminders or follow-ups (if you opt in)
  • Maintain security and prevent fraud or abuse

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data under the following legal bases:

  • Your consent
  • Performance of a contract (e.g., scheduling services)
  • Compliance with legal obligations
  • Legitimate business interests (such as improving services and preventing fraud)

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience.

These may include:

  • Essential cookies for website functionality
  • Analytics cookies (e.g., Google Analytics) to understand user behavior
  • Preference cookies to remember your settings

You can control or disable cookies through your browser settings.

Sharing Your Information

We do not sell your personal information.

We may share your data with:

  • Trusted service providers (e.g., website hosting, analytics, scheduling tools)
  • Spam detection services
  • Legal authorities when required by law

All third-party providers are required to safeguard your data.

CCPA Privacy Rights (California Residents)

If you are a California resident, you have the right to:

  • Know what personal data we collect and how we use it
  • Request access to your personal data
  • Request deletion of your personal data
  • Opt out of the sale of personal data (we do not sell data)
  • Not be discriminated against for exercising your rights

To exercise your rights, contact us using the information below.

GDPR Data Protection Rights (EEA Users)

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

Data Retention

We retain personal data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Comments and their metadata may be retained indefinitely.

Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images). These third-party sites may collect data about you and track your interaction with their content.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions or requests regarding your privacy, you can contact us at:

Santa Fe Autotec
Website: https://santafeautotec.com
Phone: (505) 471-6688